Technical Support for Telemetry Pipelines and Logging Infrastructures

Do you find it challenging to manage your on-premises or cloud-native logging and telemetry pipelines? Do you want to resolve performance issues and find bottlenecks easily? Are you working in a heavily regulated industry that requires professionally supported solutions? Don’t waste time, resources, and money fighting your logging and telemetry pipeline. We have the solutions and expertise to cover that for you. Our highly skilled engineering team, including our founders with decades of experience in this field, can provide all the help you need.

Free Community Support

Join our online communities to get help from our engineering and technical teams and other community members.

Commercial Support

We offer commercial support packages for our products and open source projects, including:

Support Plans

Community / Free Standard Enterprise
Availability Best Effort 8AM ET – 4PM ET

(business days, excluding US public holidays)

24×7
Initial Response Time Best Effort Next Business Day Within 12 hours
Onboarding Support No Yes Yes

Professional Services

We can help you resolve your data problems to improve reliability and visibility, overcome bottlenecks, and reduce resource usage in every step of your telemetry pipeline, including ingestion, transformation and optimization.

Health Check

Axoflow offers a complete review of your logging infrastructure and systems to get maximum value to your SIEM and ensure data management best practices around telemetry data.

Request a Demo

  • A zero-commitment demo of the Axoflow Platform.
  • A chance to see how optimized telemetry can improve your observability operations and reduce costs.

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